What Can We Expect for the Web In 2006?
Seth Godin has an interview on his site and brings up many interesting points about — what I think is — being successful in your online venture. I work for a book publisher so many of these things were very important to read and get insight into.
Here’s a snippet:
10. I guess that the majority of online marketers still perceive the web as an acquisition channel, rather than a customer relationship channel. Would you agree?
I would agree that they perceive it that way, and of course, they'd be expensively and dangerously wrong.
How do you view your users (customers in some instances)?